Privacy Policy

Effective Date: 2025-02-03

1. Introduction

Welcome to Bookinate ("the Service"), operated by Keypoint Computing Limited T/A Bookinate ("Company", "we", "our", "us"), a company registered in England and Wales. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We collect and process the following categories of personal data:

• Account Information: Name, email address, password, contact and billing details.
• Usage Data: Information on how you interact with the Service.
• Device Information: IP address, browser type, and operating system.
• Session Cookies: Data collected through cookies to provide essential login operations and user preferences and nothing else.

3. How We Use Your Information

We use your data for the following purposes:

• To provide and maintain the Service.
• To process payments and manage subscriptions.
• To improve user experience and enhance functionality.
• To communicate with you about updates, security alerts, and support.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your data based on:

• Contractual Necessity: When required to provide the Service.
• Legitimate Interests: To improve and secure our Service.
• Consent: For optional marketing communications.
• Legal Compliance: To meet regulatory requirements.

5. Data Sharing & Third Parties

We may share your information with:

• Payment processors for transaction handling.
• Legal authorities when required by law.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request data deletion (subject to legal requirements).
• Restrict processing under certain conditions.
• Object to data processing.
• Request data portability.
• Withdraw consent where applicable.

8. Security Measures

We implement technical and organisational measures to protect your data from unauthorised access, alteration, and loss.

9. International Data Transfers

Where necessary, we ensure that any data transferred outside the UK is protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs).

10. Cookies and Tracking Technologies

As a privacy-first focused service, we don't use any tracking technologies.

We use cookies purely to provide the ability for you to be able to login (authenticate) and use our service and nothing else.

You can manage cookie preferences in your browser settings.

11. Temporary Non-Identifying Information

When you signup on our site, we may collect a temporary non-identifying ad click reference (known as a "Google Click Identifier" or gclid) to help us understand the effectiveness of our advertising campaign. It will never be used to personally identify you, your account or to track any behavior across our sites in any way.

We do not store cookies or personal identifiers for advertising purposes. Any non-identifying identifier used for effectiveness of our advertising is stored separately (without any account or user references), used solely for reporting the attribution of the ad click and then deleted within a limited period (e.g. 90 days).

We will never sell or share this data with any third party outside of our advertising platforms.

The only data shared with our advertiser is the non-identifying ad click reference and nothing else - we won't share any hashed (user or account) information and we don't use Google Enhanced Conversions.

11. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Service signifies acceptance of any changes.

12. Contact Us

For any privacy-related questions, please contact us via the link found on our website.