Terms of Service

Effective Date: 2025-02-03

1. Introduction

Welcome to Bookinate ("the Service"), operated by Keypoint Computing Limited T/A Bookinate ("Company", "we", "our", "us"), a company registered in England and Wales. Our registered office address is: Keypoint Computing Limited, 124 City Road, London, EC1V 2NX. By accessing or using our Service, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Service.

2. Definitions

• User refers to any individual or entity accessing the Service.
• Subscription refers to any paid plan granting access to features of the Service.
• Content refers to all information, data, and materials provided through the Service.

3. Eligibility

You must be at least 18 years old or the legal age in your jurisdiction to use the Service. By using the Service, you warrant that you have the legal capacity to enter into this agreement.

4. Account Registration

To access certain features, you must create an account. You are responsible for safeguarding your login credentials and any activities occurring under your account.

You agree not to create a subdomain that:

• is used for any illegal, fraudulent, or harmful activity
• uses defamatory or offensive language

We reserve the right to rename any subdomain which we believe violates our terms or one that prevents a genuine Bookinate service from being hosted on that subdomain (e.g. www, support etc.).

5. Subscription & Payment

• We offer a single transparent subscription plan which includes all features.
• Payments are billed on a recurring monthly basis unless cancelled before the renewal date.
• The price will not change for the duration of the subscription.

6. Refund Policy

Refunds may be granted at our discretion, in compliance with UK consumer law and applicable regulations. Please see our refund policy for more detailed information.

7. Acceptable Use

You agree not to:

• Use the Service for any illegal, fraudulent, or harmful activity.
• Attempt to access or interfere with the Service’s infrastructure unlawfully.
• Transmit malware, spam, or any harmful content.

We reserve the right to close any account which we believe violates these acceptable uses.

8. Intellectual Property

All intellectual property rights in the Service and its content belong to us or our licensors. You are granted a limited, non-exclusive licence to use the Service.

9. Data Protection & Privacy

Your use of the Service is subject to our Privacy Policy, which complies with UK GDPR and other applicable data protection laws.

10. Third-Party Services

We may integrate third-party services, but we are not responsible for their functionality, availability, or terms of use.

11. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted, error-free service or the accuracy of provided content.

12. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service.

13. Indemnification

You agree to indemnify us against any claims, damages, or liabilities arising from your breach of these Terms.

14. Termination

We may suspend or terminate your access to the Service at our discretion if you violate these Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising out of or relating to these Terms or the use of the Service shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA). The arbitration shall take place in London, England, and be conducted in English. The decision of the arbitrator shall be final and binding on both parties.

16. Changes to These Terms

We may update these Terms, and continued use of the Service signifies acceptance of any changes.

17. Contact Us

For questions regarding these Terms, contact us via the link found on our website.