Refund Policy

Effective Date: 2025-02-03

1. Overview

At Bookinate, we strive to provide the best possible service to our customers. This Refund Policy outlines the conditions under which refunds may be granted for our monthly subscription plans.

2. Subscription Cancellation

• Customers can cancel their monthly subscription at any time.
• Cancellation will prevent any further billing cycles but does not automatically qualify for a refund unless conditions in Section 3 apply.

3. Refund Eligibility

• If a customer is unhappy with the service within the first month of subscription, they may request a full refund.
• Refund requests must be made within 30 days from the initial subscription date.
• Refunds will not be granted beyond the first month of service.

4. Refund Process

• To request a refund, customers can contact us via the link found on our website.
• Refunds will be processed within 1-2 business days, however the time it takes for the Stripe refund to reach you may be longer - this is outside of our control.

5. Non-Refundable Cases

• Refunds are not available for subsequent billing periods after the first month.
• Customers who fail to cancel their subscription before renewal will not be eligible for a refund.
• Any abuse or violation of our Terms of Service will result in no refund eligibility.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Continued use of our service signifies acceptance of the most current version of this policy.

7. Contact Us

For any refund-related inquiries, contact us via the link found on our website.